Legal

Privacy Policy

Last updated: January 2026

This Privacy Policy explains how VirtualProperty.my ("we", "us"), operated in association with Novo Reperio Sdn Bhd, handles the information you share with us. VirtualProperty.my is a marketing website for spatial technology services (Digital Twins, 360° virtual tours, Reality Capture, 3D visualisation and property marketing). It is not a property marketplace and does not host user or agent accounts.

Information we collect

Enquiry details you submit — when you use our "Start a Project" form or contact us via WhatsApp, we receive the information you provide, such as your name, company, email, phone number, project/property details and message.
Usage & analytics data — we use Google Analytics 4 to understand how visitors use the site (e.g. pages viewed, device type, approximate location and interactions). This may involve cookies or similar technologies.

How we use your information

To respond to your enquiry and discuss your project.
To provide, and follow up on, the services you request.
To measure and improve the performance of this website.

Sharing & third parties

We do not sell your personal information. When you contact us via WhatsApp, your message is handled through WhatsApp (Meta) under their terms. Analytics data is processed by Google. We may share information with Novo Reperio Sdn Bhd as the operating company delivering the services.

Cookies & analytics choices

You can control or block cookies through your browser settings and may opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Data retention

We keep enquiry information only for as long as necessary to respond to you and to provide the services requested, unless a longer period is required by law.

Your rights

You may request access to, correction of, or deletion of the personal information you have shared with us. To make a request, contact us via the details on our contact page.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.